OSError: [WinError 299] when running glances --export csv

[RuslanKain]

Hello,

I'm running the following command, for a few days now, on anaconda:

glances -t 15 --export csv --export-csv-file glances_1week_2.csv

Recently, I've been getting this error every once in a while:

OSError: [WinError 299] Only part of a ReadProcessMemory or WriteProcessMemory request was completed

Any idea what might be the issue? and how to fix it?

You can find the trace log below:

(base) C:\Users\USER\Desktop>glances --export csv --export-csv-file glances_1week_2.csv
> Traceback (most recent call last):
>   File "c:\program files (x86)\microsoft visual studio\shared\anaconda3_64\lib\runpy.py", line 193, in _run_module_as_main
>     "__main__", mod_spec)
>   File "c:\program files (x86)\microsoft visual studio\shared\anaconda3_64\lib\runpy.py", line 85, in _run_code
>     exec(code, run_globals)
>   File "C:\Users\USER\AppData\Roaming\Python\Python36\Scripts\glances.exe\__main__.py", line 7, in <module>
>   File "C:\Users\USER\AppData\Roaming\Python\Python36\site-packages\glances\__init__.py", line 145, in main
>     start(config=config, args=args)
>   File "C:\Users\USER\AppData\Roaming\Python\Python36\site-packages\glances\__init__.py", line 114, in start
>     mode.serve_forever()
>   File "C:\Users\USER\AppData\Roaming\Python\Python36\site-packages\glances\standalone.py", line 154, in serve_forever
>     loop = self.__serve_forever()
>   File "C:\Users\USER\AppData\Roaming\Python\Python36\site-packages\glances\standalone.py", line 124, in __serve_forever
>     self.stats.update()
>   File "C:\Users\USER\AppData\Roaming\Python\Python36\site-packages\glances\stats.py", line 234, in update
>     self._plugins[p].update()
>   File "C:\Users\USER\AppData\Roaming\Python\Python36\site-packages\glances\plugins\glances_processcount.py", line 73, in update
>     glances_processes.update()
>   File "C:\Users\USER\AppData\Roaming\Python\Python36\site-packages\glances\processes.py", line 274, in update
>     ad_value=None)
>   File "C:\Users\USER\AppData\Roaming\Python\Python36\site-packages\glances\processes.py", line 273, in <listcomp>
>     self.processlist = [p.info for p in psutil.process_iter(attrs=standard_attrs,
>   File "c:\program files (x86)\microsoft visual studio\shared\anaconda3_64\lib\site-packages\psutil\__init__.py", line 1443, in process_iter
>     attrs=attrs, ad_value=ad_value)
>   File "c:\program files (x86)\microsoft visual studio\shared\anaconda3_64\lib\site-packages\psutil\__init__.py", line 527, in as_dict
>     ret = meth()
>   File "c:\program files (x86)\microsoft visual studio\shared\anaconda3_64\lib\site-packages\psutil\__init__.py", line 665, in cmdline
>     return self._proc.cmdline()
>   File "c:\program files (x86)\microsoft visual studio\shared\anaconda3_64\lib\site-packages\psutil\_pswindows.py", line 635, in wrapper
>     return fun(self, *args, **kwargs)
>   File "c:\program files (x86)\microsoft visual studio\shared\anaconda3_64\lib\site-packages\psutil\_pswindows.py", line 705, in cmdline
>     ret = cext.proc_cmdline(self.pid)
> OSError: [WinError 299] Only part of a ReadProcessMemory or WriteProcessMemory request was completed

[nicolargo]

Hi @RuslanKain

the error came from the PsUtil lib used by Glances to grab the stats (see giampaolo/psutil#1028).

What is your PSUtil version ?

Use glances -V to display this information.

Nicolas

[RuslanKain]

Hi Nicolas,

Thanks for replying.

Okay, so the PsUtil version I had when the error happened is v5.4.5.

It's been updated now to v5.8.0. Do you think that would solve the issue?

I'll try running it again for some to see if that works.

Ruslan

[nicolargo]

Not sure but you can give it a try.

Please tell us the result.