Rejected because of billing information

[beliboba]

Hi everyone,

My request got rejected because my billing information doesnt contain my real name.

1. Why should i tell you my real name and address if i do not plan to purchase anything
2. Even if i wanted to change the information i coulndt because of this error

Sorry, you can't update your billing information at this time
We are sorry, but after reviewing we have determined that the billing information supplied is ineligible for transactions with GitHub due to government restrictions.
[Learn more](https://docs.github.com/articles/github-and-trade-controls) about GitHub and trade control regulations.

[Tangc03]

I met the same problem and I'm wondering how to solve, have you found a solution now?

[beliboba]

no, github support avoids answering the question when asked directly

[Tangc03]

Yeah, I've met that as well. Anyway, thanks for your reply!

[horsizz]

Any solutions?

[YuuSanLearnCode]

https://github.com/orgs/community/discussions/70242

it fix for me