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Copilot pro is broken #151579
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Hi everyone,Hello! My student benefits have been approved, but It does not say I have copilot pro. I have just hit the limit on it. I am using copilot in vscode while I am logged in with my personal email address and my main account. Do I need to switch my main email to my university email on my main account to be able to use copilot pro? Thank you and safe travels! |
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Replies: 1 comment 4 replies
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Hi @GalaxyNostalgia , If your status is " |
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Thank you! This worked! I just need to redeem the pack. |
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@davevad93 is there a similar process for teachers? Same issue, but for my faculty account. Can't find equivalent page/link you referenced above. Thanks. |
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Hey @nocluetoday I know that teachers can't redeem their |
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Thank you. Will check it out. |
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Hi @GalaxyNostalgia ,
If your status is "
Congrats! Your request for @GalaxyNostalgia was approved and your benefits are now available." that means you should have access to your benefits. To redeem them, go to the pack offers page, scroll down to the "All offers" section and select Copilot, if you can redeem it you are fine, if you can't, I suggest you to contact support by opening a ticket here, select "I am a verified student having trouble redeeming my Global Campus offers" and explain your issue.